Topic outline

  • How to Write SOPs

    This 1 day course delivered nationally and on-site is a guide to how to develop a high performing team and help identify and use the key drivers for improved performance and contribution from their teams.

     Role: Manager/Senior Manager, Supervisor, Other
     Functional and Behavioural
     Sector: Chemicals, Composites, Downstream Petroleum, Explosives, Industrial Biotechnology, Medical Biotechnology, Medical Devices, Pharmaceuticals, Polymers, Signmaking

    This Course is Aimed at

    Any personnel involved in the preparation and drafting of SOPs.  Personnel with the ownership of SOPs and SOP format and structure based in primarily operational based and focused departments e.g. production, engineering or maintenance.


    Standard Operating Procedures should be the solid foundation upon which we build our business activities, but only too frequently it is an unstable foundation. Our procedures are often long winded and hard to read, we have poor adherence, people’s interpretation can be very different, and so our processes become variable impacting on quality, cost, productivity, delivery and safety. 

    This course explores why this is, and suggests practical, pragmatic solutions that we can implement which will help secure the foundations of our business activities, hence improving quality, cost, productivity, delivery and safety.

    Programme Content and Key Areas

    • Procedure Audits
    • Sources of Variability and the consequences - areas to standardise
    • Purpose of SOPs
    • SOP formats and content
    • Underpinning concepts behind good SOPs to ensure adherence
    • Job aids
    • Document structures
    • Style guide
    • Methodology of creating SOPs

    Learning Outcomes

    •  Have a sound understanding of the concepts and theory behind well written and well formatted SOPs
    • Have a sound understanding of how to write value adding SOPs
    • Have a sound understanding of reasons why SOPs may not be adhered to, or may be ignored or not referred to
    • Have a sound understanding of how to ensure SOPs are well trained out and the link to competence
    • Be able to critically look at an organisation’s SOP formats and SOPs and identify any issues or problems with them
    • Know how to capture current best practice and put it into a user centric SOP format, and spot where further actions and improvements may be needed to be made to the workplace and/ or the procedure to support good adherence to an SOP by personnel, and reduce variation. 

    To book now contact us.

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