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  • Leadership and Team Skills (QCF) Level 2 Award

    The Leadership and Team Skills award delivers the key elements of the Gold Standard level 2 functional and behavioural skills. It covers communication, working with people, providing direction and leadership, and getting results - from problem-solving to planning and monitoring workloads including a range of level 3 units.


     FBE-018
     UK
     Classroom
     Role: Technician, Laboratory Technician, Operator
     Functional and Behavioural
     Sector: Chemicals, Downstream Petroleum, Explosives, Industrial Biotechnology, Pharmaceuticals, Polymers, Signmaking

    This Course is Aimed at

    The Award in Leadership and Team Skills is ideal for practising team leaders, helping them become more effective and confident in their role. They also support new or aspiring team leaders – helping them make the transition from working in a team to leading a team.

    Overview

    To achieve this award you must obtain a minimum of 3 credits up to a maximum of 12 from a range of units. For the Gold Standard the following units are recommended:

    • Developing Yourself as a Team Leader
    • Improving Performance of the Work Team
    • Planning and Monitoring Work
    • Workplace Communication
    • Using Resources Effectively and Efficiently
    • Setting Team Objectives
    • Induction and Coaching

    For customer awareness:

    • Satisfying Customer Requirements

    For business awareness:

    • Enterprise Awareness

    Programme Content and Key Areas

    Gold Standard options:

    • Developing Yourself as a Team Leader
    • Improving Performance of the Work Team
    • Planning and Monitoring Work
    • Workplace Communication
    • Using Resources Effectively and Efficiently
    • Setting Team Objectives
    • Induction and Coaching
    • Satisfying Customer Requirements
    • Enterprise Awareness

    Other Optional Units:

    • Developing the Work Team
    • Meeting Customer Needs
    • Working Within Organisational and Legal Guidelines
    • Providing Quality to Customers
    • Using Information to Solve Problems
    • Understanding the Change
    • Maintaining a Healthy and Safe Working Environment
    • Communicating With People outside the Work Team
    • Briefing the Work Team
    • Workplace Records and Information Systems
    • Understanding the Implications of Working in an Enterprise
    • Leading Your Work Team
    • Managing Yourself
    • Diversity
    • Working with Customers Legally
    • Gathering, Interpreting and Utilising Data
    • Methods of Communicating in the Workplace
    • Understanding Effective Team Working
    • Building an Awareness of Waste Management
    • Understanding Sales
    • Business Improvement Techniques

    Learning Outcomes

    Successful learners will be able to progress to a number of qualifications in management and leadership at higher level. Credit is given towards the Certificate in Leadership and Team Skills which additionally includes a range of level 3 optional units. 

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