Delta Net - Customer Focus
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This course is aimed atThis course is suitable for all employees, including subcontractors and external partners. OverviewThis course describes the importance of maintaining customer focus. You will experience good and bad examples of customer service and learn how to provide good customer service. Programme Content and Key AreasThis course is divided into the following modules:
Learning Outcomes
Technical SpecificationsA full guide to the technical specifications required to run this course as well as information on the devices and browsers that the course has been tested on can be found on this link: http://www.delta-net.co.uk/technical-requirements?referral=16 |
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AssessmentThere will be questions and scenarios throughout the module to test your knowledge. Also included is a skills evaluation module to test your overall learning. A pass mark of 80% is required to successfully complete the course. |
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पिछ्ला सुधार: बुधवार , 14 सितम्बर 2016, 8:01 अपराह्न