This course is aimed at

This course is suitable for all employees, including subcontractors and external partners.

Overview

This course looks at the causes of violence and aggression in the workplace, the signs to look out for and how to prevent it. It also looks at legislation and reporting incidents at work.

Programme Content and Key Areas

In this course, find out what’s classified as violence and aggression in the workplace, the trigger factors and signs to look out for, and how you can help to deal with violent and aggressive behaviours whilst at work.

Learning Outcomes

• What is classified as violence and aggression in the workplace
• Trigger factors of violence and aggression and signs to look out for
• The Health & Safety at Work Act which places duties on employers and employees to reduce the risk of violence and aggression at work
• What measures can be taken to reduce risks of violent and aggressive incidents
• Reporting incidents of violence and aggression at work

Technical Specifications

A full guide to the technical specifications required to run this course as well as information on the devices and browsers that the course has been tested on can be found on this link:

Assessment

There will be a section at the end of the module with short multiple choice questions to test your knowledge. A pass mark of 80% is required to successfully complete the course.

Provider

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