Difficult Discussions - LIPI Module 2
To provide a clear understanding of the principles of good first line management within an organisation and the approaches that can be used to deliver sustainable results through efficient and effective management of the workforce.
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This Course is Aimed at |
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This course is for new and existing Supervisors who are responsible for managing a team and could face difficult decisions in the course of their work. |
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Overview |
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This one day course will equip Process Industry Supervisors with the tools, techniques and confidence needed when preparing for and engaging in a difficult discussion or potential conflict situation. It will teach you how to manage this through to a successful conclusion including managing personal feelings and relationships. Leading in the Process Industries (LIPI) is a comprehensive set of courses designed to meet the requirements of new and existing supervisors within the industry sector. The course covers the fundamental principles required by supervisors to perform their duties and to help them develop their leadership competencies. LIPI moves away from technical knowledge and develops supervisors in the wider aspects of their role. Pre Course Activity - One hour pre-reading. Participants will be asked to bring with them an example of a difficult conversation they are expecting to have in the near future to work through during the face to face workshop. The 7 modules in this series include: Module 1 - Stepping up to become a Supervisor Module 2 - Difficult Discussions Module 3 - Coaching & Mentoring Module 4 - Dealing with Change Module 5 - Getting the most out of your Team Module 6 - Human Resource Essentials Module 7 - Introduction to Project Management |
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Programme Content and Key Areas |
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Learning Outcomes |
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On completion of this module, participants will be able to:
To book now contact us. |
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